1. Introduction
Niyanta Edutech (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, which includes our website and mobile application.
2. Information We Collect
We may collect and process the following types of information:
2.1 Personal Information
- Contact Information: Name, email address, phone number, and physical address.
- Account Information: Username, password, and profile information.
- Educational Information: School name, grade level, and academic records.
2.2 Non-Personal Information
- Usage Data: Information about how you use our platform, including access times, pages viewed, and the features used.
- Device Information: Information about the device you use to access our platform, such as IP address, browser type, and operating system.
- Location Data: General location information based on your IP address or device settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 To Provide and Improve Our Services
- To create and manage your account.
- To personalize your learning experience.
- To process transactions and send related information.
- To develop new features and improve existing ones.
3.2 To Communicate with You
- To send you updates, newsletters, and other information.
- To respond to your comments, questions, and requests.
- To provide customer support.
3.3 For Security and Compliance
- To protect against, identify, and prevent fraud and other illegal activities.
- To comply with legal obligations and enforce our terms and policies.
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 With Service Providers
- We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
4.2 For Legal Reasons
- We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.3 With Your Consent
- We may share your information with your consent or at your direction.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or electronic storage method is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices
7.1 Access and Correction
- You have the right to access and update your personal information. You can do so by logging into your account or contacting us directly.
7.2 Data Portability
- You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
7.3 Deletion
- You have the right to request the deletion of your personal information, subject to certain legal exceptions.
7.4 Opt-Out
- You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or contacting us directly.
8. Children’s Privacy
Our platform is intended for use by students under the supervision of educational institutions or parents. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we learn that we have collected personal information from a child under 13 without such consent, we will delete that information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through our platform. Your continued use of the platform after any changes to this Privacy Policy constitutes acceptance of those changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@theniyanta.com
Terms and Conditions
1. Introduction
Welcome to Niyanta Edutech. By accessing or using our platform, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not use our platform.
2. Definitions
- “Platform” refers to the Niyanta Edutech website and mobile application.
- “User” refers to anyone who uses our platform, including students, parents, and educational institutions.
- “Content” refers to all text, graphics, images, software, and other materials available on the platform.
- “Services” refers to the educational services and products provided by Niyanta Edutech.
3. User Accounts
- Users must create an account to access certain features of the platform.
- Users are responsible for maintaining the confidentiality of their account information, including passwords.
- Users agree to provide accurate and complete information when creating an account.
4. Use of the Platform
- Users agree to use the platform only for lawful purposes.
- Users must not use the platform to upload, post, or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
- Users must not use the platform to distribute unsolicited or unauthorized advertising or promotional material.
5. Intellectual Property
- All content on the platform is the property of Niyanta Edutech or its content suppliers and is protected by intellectual property laws.
- Users may access and use the content for personal and non-commercial purposes only.
- Users must not reproduce, distribute, modify, or create derivative works from the content without express written permission from Niyanta Edutech.
6. Purchases and Payments
- All purchases made through the platform are subject to our pricing and payment terms.
- Users agree to provide accurate payment information and authorize us to charge their payment method for all fees incurred.
- All sales are final, and no refunds will be issued unless otherwise specified.
7. Termination
- Niyanta Edutech reserves the right to terminate or suspend a user’s account at any time for any reason, including, but not limited to, a violation of these terms.
- Users may terminate their account at any time by contacting customer support.
8. Disclaimers and Limitation of Liability
- The platform and services are provided “as is” and “as available” without any warranties of any kind, either express or implied.
- Niyanta Edutech does not warrant that the platform will be uninterrupted or error-free.
- In no event shall Niyanta Edutech be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the platform or services.
9. Governing Law
- These terms shall be governed by and construed in accordance with the laws of India.
- Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of India.
10. Changes to the Terms
- Niyanta Edutech reserves the right to modify these terms at any time.
- Users are encouraged to review these terms periodically for any changes.
- Continued use of the platform after any changes to these terms constitutes acceptance of those changes.
11. Cancellation & Refund Policy
NIYANTA EDUTECH PRIVATE LIMITED believes in helping its customers as far as possible, and has
therefore a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made immediately after placing the order.
However, the cancellation request may not be entertained if the orders have been communicated to the
vendors/merchants and they have initiated the process of shipping them. - NIYANTA EDUTECH PRIVATE LIMITED does not accept cancellation requests for perishable items
like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the
quality of product delivered is not good. - In case of receipt of damaged or defective items please report the same to our Customer Service team.
The request will, however, be entertained once the merchant has checked and determined the same at his
own end. This should be reported within 7 Days days of receipt of the products. - In case you feel that the
product received is not as shown on the site or as per your expectations, you must bring it to the notice of
our customer service within 7 Days days of receiving the product. The Customer Service Team after
looking into your complaint will take an appropriate decision. - In case of complaints regarding products that come with a warranty from manufacturers, please refer
the issue to them. - In case of any Refunds approved by the NIYANTA EDUTECH PRIVATE LIMITED,
it’ll take 9-15 Days days for the refund to be processed to the end customer
12. Contact Us
If you have any questions about these terms, please contact us at:
- Email: support@theniyanta.com
Data Handling Policy
1. Introduction
At Niyanta Edutech, we are committed to handling your data with the utmost care and transparency. This Data Handling Policy outlines how we collect, use, share, and protect your data when you use our platform, which includes our website and mobile application.
2. Data Collection
We collect data to provide and improve our services. The types of data we collect include:
2.1 Personal Information
- Contact Information: Name, email address, phone number, and physical address.
- Account Information: Username, password, and profile information.
- Educational Information: School name, grade level, and academic records.
2.2 Non-Personal Information
- Usage Data: Information about how you use our platform, including access times, pages viewed, and the features used.
- Device Information: Information about the device you use to access our platform, such as IP address, browser type, and operating system.
- Location Data: General location information based on your IP address or device settings.
3. Data Use
We use the data we collect for the following purposes:
3.1 To Provide and Improve Our Services
- To create and manage your account.
- To personalize your learning experience.
- To process transactions and send related information.
- To develop new features and improve existing ones.
3.2 To Communicate with You
- To send you updates, newsletters, and other information.
- To respond to your comments, questions, and requests.
- To provide customer support.
3.3 For Security and Compliance
- To protect against, identify, and prevent fraud and other illegal activities.
- To comply with legal obligations and enforce our terms and policies.
4. Data Sharing
We may share your data in the following circumstances:
4.1 With Service Providers
- We use third-party service providers, such as WordPress, to perform services on our behalf, including website hosting, data analysis, and customer support. These service providers may have access to your data but are only authorized to use it as necessary to perform services for us.
4.2 For Legal Reasons
- We may disclose your data if required to do so by law or in response to valid requests by public authorities.
4.3 With Your Consent
- We may share your data with your consent or at your direction.
4.4 Non-Personally Identifiable Information
- We may share aggregated or de-identified data, which cannot reasonably be used to identify you, with third parties for research, marketing, analytics, and other purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or electronic storage method is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We will retain your data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices
7.1 Access and Correction
- You have the right to access and update your personal data. You can do so by logging into your account or contacting us directly.
7.2 Data Portability
- You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
7.3 Deletion
- You have the right to request the deletion of your personal data, subject to certain legal exceptions.
7.4 Opt-Out
- You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or contacting us directly.
8. Children’s Privacy
Our platform is intended for use by students under the supervision of educational institutions or parents. We do not knowingly collect personal data from children under the age of 13 without verifiable parental consent. If we learn that we have collected personal data from a child under 13 without such consent, we will delete that data promptly.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your data remains protected in accordance with this Data Handling Policy.
10. Changes to This Data Handling Policy
We may update this Data Handling Policy from time to time. If we make material changes, we will notify you by email or through our platform. Your continued use of the platform after any changes to this Data Handling Policy constitutes acceptance of those changes.
11. Contact Us
If you have any questions about this Data Handling Policy, please contact us at:
- Email: support@theniyanta.com
